Forgetting Password

If I were to go to a nearby apple store can I get immediate help on my reseting my password?


I already uses the apple support app and now I am in account recovery in which i have not received my text message to receive the instruction.


I have been waiting at least 3 weeks already.


Posted on Dec 7, 2022 11:45 AM

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Question marked as Top-ranking reply

Posted on Dec 7, 2022 11:50 AM

No, you are in full control of your Apple ID from your end only.


It sounds like you may be in phase 2 of account recovery. Account recovery is a two phase process once started. Phase 1 is the evaluation period, usually 24-48 hours but can be longer or shorter. This phase says Apple is evaluating your info and you’ll get an update after the posted time is over (people mistakenly think it means they’ll be able to reset the password immediately after this first phase.)


Once phase 1 is done it enters phase 2 where https://iforgot.apple.com/ will give you the final amount of days (can be weeks) you’ll wait. On that final day you’ll get a text, follow that text/email immediately.

1 reply
Question marked as Top-ranking reply

Dec 7, 2022 11:50 AM in response to SkyChen1

No, you are in full control of your Apple ID from your end only.


It sounds like you may be in phase 2 of account recovery. Account recovery is a two phase process once started. Phase 1 is the evaluation period, usually 24-48 hours but can be longer or shorter. This phase says Apple is evaluating your info and you’ll get an update after the posted time is over (people mistakenly think it means they’ll be able to reset the password immediately after this first phase.)


Once phase 1 is done it enters phase 2 where https://iforgot.apple.com/ will give you the final amount of days (can be weeks) you’ll wait. On that final day you’ll get a text, follow that text/email immediately.

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Forgetting Password

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