Blocked Emails Still in Inbox
Both my iPad and iPhone are running the latest IOS, both are set to send blocked emails to the trash but both still show them in the inbox.
I see many others having the same issue…what’s going on?!
Carl
iPad, iOS 9
User profile for user:
Ben_Z1
User level:
Community Specialist
Hi there Carl Keyes 1,
If blocked emails aren't being automatically moved to the trash folder, first ensure you are following these steps from Block phone numbers, contacts, and emails on your iPhone, iPad, or iPod touch to block these emails:
From the Mail app, open the email that has the contact that you want to block, then tap the contact at the top. Tap Block this Contact.
If this is what you are doing and this continues to occur, then Apple Support would be the best equipped to look into this behavior further. Reach out using this: Contact - Official Apple Support
Take care!