You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Back camera and Touch Light stopped working

A few days after doing an update to my iPhone 10X my back camera and touch light stopped working.


My phone did not fall and was working perfect before.

Note: I my front camera is still operational.


Can anyone assist?

iPhone X

Posted on Dec 8, 2022 12:36 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 8, 2022 12:42 AM

Take a look at this support article:--> If the camera or flash on your iPhone, iPad, or iPod touch isn't working


If you get no help, I suggest that you contact Apple Support directly, using this link:--> Get Support or make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Dec 8, 2022 12:42 AM in response to chris_aab

Take a look at this support article:--> If the camera or flash on your iPhone, iPad, or iPod touch isn't working


If you get no help, I suggest that you contact Apple Support directly, using this link:--> Get Support or make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

Back camera and Touch Light stopped working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.