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Decision on refund request

please my refund is acceptable by report a problem but still the money is not yet in my account or card

iPhone 6s Plus, iOS 13

Posted on Dec 8, 2022 3:21 AM

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Question marked as Best reply

Posted on Dec 8, 2022 3:22 AM

From: Check the status of a refund for apps or content that you bought from Apple - Apple Support



When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

1 reply
Question marked as Best reply

Dec 8, 2022 3:22 AM in response to Mancontrol

From: Check the status of a refund for apps or content that you bought from Apple - Apple Support



When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

Decision on refund request

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