configurator2 requires an update, downloads, fails
Trying to update supervised iPads to ios16 however configurator 2 states it needs a software update to do this. Update downloads but then says it cannot install...fails every time.
iPad, iPadOS 16
User profile for user:
J_Johnnyboy
User level:
Community Specialist
Hi BS7005,
Thanks for reaching out to Apple Support Communities.
It sounds like you're having an issue updating devices using Apple Configurator 2.
We're happy to assist.
We recommend checking out the steps in the section titled "Update devices" from the article here: Update devices using Apple Configurator 2 - Apple Support
1) In Apple Configurator 2, attach all the devices you want to update, then select those devices in the device window.
2) Click Updatein the toolbar.
3) Select the type of update you want to perform:
*Apps only
*Latest system version
*Latest system version and apps
The reason why we're recommending the steps above is because they directly address the issue you initially posted about: you're having difficulty updating devices using Apple Configurator 2.
Should the issue continue, then we recommend that you contact Apple Support directly so that they can work with you to find a solution. Contact - Official Apple Support Thank you for participating in the Apple Support Communities. Cheers!