Mail using 173GBs of Application Memory

Why is Mail oin Ventura using 173GBs of Application Memory on my Apple M1 Max with 32gb memory?


MacBook Pro 16″, macOS 13.0

Posted on Dec 8, 2022 10:05 AM

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Question marked as Top-ranking reply

Posted on Dec 15, 2022 3:07 AM

Thank you for image above


Part 1 of 2


1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Safe Mode will also eliminate Third Party Software, extensions and drivers from loading 


3 - Does the issue present in this mode ?


4 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


5 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


6 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


7 - Download the Application Etrecheck directly from the Developer.


This is a Diagnostic Tool that makes no changes to the computer.


It makes a coherent and readable inventory of both the Hardware and Software used on the computer 


The application is free or paid from added features. 


The Report will Not Reveal Any Personal Information. 


Post back the Full Report - copy and paste - >>>> using the Additional Text Icon ( 3rd Icon to last ) <<<<


We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.


Part 2 of 2


Any Third Party Applications that will interfere with the normal operation of the OS,  is an invitation for disaster and comprise the Operating System


Certain Applications maybe available on the Apple Apps Store - this only means the Developer is prepared to pay Apple a portion on each sale. What the Application may do to the computer is up to the User to check this out before purchase


Any of the below should be removed as per Developers Instructions 


This will include CleanMyMac , This will include BitDefender


This will included Norton Antivirus , Sophos Av Software


Intego AntiVirus, McAfee, MacKeeper, Avast AntiVirus


Ad Guard, Webroot , ESET , Avira , Dr Cleaner Pro Plus


AVG AntiVirus   avira antivirus 


Trustee  


AntiVirus for Mac


Read some of the posting and arrive at your own conclusions.


The The Built in Security  is all that is required.

9 replies
Question marked as Top-ranking reply

Dec 15, 2022 3:07 AM in response to mumbles2701

Thank you for image above


Part 1 of 2


1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Safe Mode will also eliminate Third Party Software, extensions and drivers from loading 


3 - Does the issue present in this mode ?


4 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


5 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


6 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


7 - Download the Application Etrecheck directly from the Developer.


This is a Diagnostic Tool that makes no changes to the computer.


It makes a coherent and readable inventory of both the Hardware and Software used on the computer 


The application is free or paid from added features. 


The Report will Not Reveal Any Personal Information. 


Post back the Full Report - copy and paste - >>>> using the Additional Text Icon ( 3rd Icon to last ) <<<<


We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.


Part 2 of 2


Any Third Party Applications that will interfere with the normal operation of the OS,  is an invitation for disaster and comprise the Operating System


Certain Applications maybe available on the Apple Apps Store - this only means the Developer is prepared to pay Apple a portion on each sale. What the Application may do to the computer is up to the User to check this out before purchase


Any of the below should be removed as per Developers Instructions 


This will include CleanMyMac , This will include BitDefender


This will included Norton Antivirus , Sophos Av Software


Intego AntiVirus, McAfee, MacKeeper, Avast AntiVirus


Ad Guard, Webroot , ESET , Avira , Dr Cleaner Pro Plus


AVG AntiVirus   avira antivirus 


Trustee  


AntiVirus for Mac


Read some of the posting and arrive at your own conclusions.


The The Built in Security  is all that is required.

Dec 11, 2022 1:54 PM in response to mumbles2701

What is presented in above images does not clearly represent anything related to the application Mail


If the user ( you ) wish to show

where this Mail Application is using 173GB of Memory ( RAM ), it would be better to use the Activity Monitor >> View >> View ALL Processes


Should the user actually mean Mail is using 173 GB of Drive Space - that is a totally different matter


To illustrate this refer to image below



EDITED - Spelling

Dec 15, 2022 3:23 AM in response to Owl-53

ill look at this when i can and appreciate the help. Ive just finished completing problems with my Ventura install, Mail issues, created new user for that, whiuch took 5 weeks to sort.


Its time consuming to do all this, and to function in work, with a brand new £3000 machine which continually seems to pick up issues which stop the efficient working that it should enable

Dec 15, 2022 3:59 AM in response to mumbles2701

mumbles2701 wrote:

ill look at this when i can and appreciate the help. Ive just finished completing problems with my Ventura install, Mail issues, created new user for that, whiuch took 5 weeks to sort.

Its time consuming to do all this, and to function in work, with a brand new £3000 machine which continually seems to pick up issues which stop the efficient working that it should enable

When time allows but have to ask, is the machine Managed by an MDM Service ( Mobile Digital Management ) services by the Company ?

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Mail using 173GBs of Application Memory

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