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Apple CarPlay opens Amazon Music and plays same song each time connecting.

Same question that was asked a while ago, but the answer does not work for me. I am running the latest version of iOS on iphone, 16.1.2. Apple CarPlay software on Honda is up to date. However, Apple Car Play opens Amazon Music and plays same song when I connect. Amazon Music app is a competitor to Apple Music, of course. Does Apple CarPlay not work well with Amazon Music app?

iPhone SE (Gen 3)

Posted on Dec 8, 2022 10:10 AM

Reply
1 reply

Dec 11, 2022 1:47 PM in response to laurel149

Greetings laurel149,


Welcome to Apple Support Communities. This Apple Support article can provide the steps needed to help with this CarPlay trouble you're having: If you need help with CarPlay - Apple Support


1.Check your connection to your CarPlay stereo:
If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.
2.If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.
3.Restart your iPhone and your car. 
4.Make sure that Siri is on.
5.If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.
6.Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
7.Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.


Feel free to reach back out if you have any questions.


Have a great day!

Apple CarPlay opens Amazon Music and plays same song each time connecting.

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