Can not comment on TikTok live videos from iPad Air 5

When I go to comment on a TikTok live my keyboard opens and shuts quickly and I don’t have the ability to type anything. It seems like have the comment bubble is cut off. Help please!!!

iPad Air, iPadOS 16

Posted on Dec 8, 2022 8:13 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 11, 2022 6:16 PM

Hello amyleaw,


If you're experiencing this issue only with this specific app we recommend following the guidance listed in the following support article. It will assist you in isolating and potentially resolving this behavior: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


If the behavior persists we recommend contacting the app developer directly: How to contact an app developer - Apple Support


"Contact the developer of an iOS, iPadOS, or watchOS app


  1. Open the App Store on your iPhone or iPad.
  2. Search for the app, then tap it. If you can't find it, tap the account button  or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app.
  3. The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID."


Regards.

1 reply
Question marked as Top-ranking reply

Dec 11, 2022 6:16 PM in response to amyleaw

Hello amyleaw,


If you're experiencing this issue only with this specific app we recommend following the guidance listed in the following support article. It will assist you in isolating and potentially resolving this behavior: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


If the behavior persists we recommend contacting the app developer directly: How to contact an app developer - Apple Support


"Contact the developer of an iOS, iPadOS, or watchOS app


  1. Open the App Store on your iPhone or iPad.
  2. Search for the app, then tap it. If you can't find it, tap the account button  or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app.
  3. The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID."


Regards.

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Can not comment on TikTok live videos from iPad Air 5

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