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Bought a iPhone 14 pro max three days ago and they appearing “ white horizontal lines “ on the screen before unlocked some times, why?. Updates and iOS are the latest.

Posted on Dec 9, 2022 2:45 AM

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Question marked as Top-ranking reply

Posted on Dec 9, 2022 2:55 AM

We, just users like you, cannot diagnose that issue remotely, sorry.


Since your iPhone is brand new, I suggest that you contact Apple Support directly, using this link:--> Contact Apple for support and service , or make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

2 replies
Question marked as Top-ranking reply

Dec 9, 2022 2:55 AM in response to Ryan_94

We, just users like you, cannot diagnose that issue remotely, sorry.


Since your iPhone is brand new, I suggest that you contact Apple Support directly, using this link:--> Contact Apple for support and service , or make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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