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vinmacdaddy Author

Level 1

4 points

This ipad was my sisters and she passed away. I am trying to unlock but do not know her apple id or password

My sister passed away and I am trying to unlock her ipad but don't know her apple id or password

Posted on Dec 9, 2022 6:36 AM

Top-ranking reply

Limnos

Community+ 2026

Level 10

462,831 points

Posted on Dec 9, 2022 7:21 AM

Hello vinmacdaddy,

Your best recourse is to use this service: How to request access to a deceased family member's Apple account - Apple Support

That will give you access to the account and from there her device.

Apple also has a reset service but I strongly suspect the requirements for that will be similar to getting access to her account.

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This ipad was my sisters and she passed away. I am trying to unlock but do not know her apple id or password

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