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pdejong Author

Level 1

4 points

Apple Watch Stopped Tracking all Activity and Heart Rate

Hi There,

A few days ago, my watch stopped tracking all activities and heart rate. I have tried all activities to try to correct. I unpaired/paired with “new”, all toggles are on (as they were before), recalibrated activity and went for a 20 min walk/run, check privacy toggles, etc. I will note that the “tracking activity” is on but greyed out, on my watch.

Appreciate if you can suggest anything else that I may have missed, to correct this issue.

Thanks

Peter

Apple Watch Series 5

Posted on Dec 9, 2022 7:11 AM

Top-ranking reply

WheelieNick

Level 8

42,025 points

Posted on Dec 9, 2022 7:32 AM

What is happening when you try to manually measure your heart rate on your watch? If this is also not working it sounds like a hardware issue to me. Please contact apple support to set up service for your device if this is happening to you

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Apple Watch Stopped Tracking all Activity and Heart Rate

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