You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Group texts are not being delivered to groups that do not have iPhones

My group texts are not being delivered to groups that do not have iPhones.


[Re-Titled by Moderator]

iPhone 14

Posted on Dec 9, 2022 10:05 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 9, 2022 10:16 AM

ADecker803 wrote:

I contacted Verizon and they referred me to contact Apple.

Call them back and speak to someone higher up, MMS is not an Apple feature.

If you can't send or receive messages on your iPhone or iPad - Apple Support

4 replies

Dec 29, 2022 6:27 AM in response to ADecker803

So after a while, this fix worked for me. Might give it a try.


Log in to your Verizon account. Select "Account" at the top of the screen-"My Plan"-"Blocks." After selecting the appropriate line, select "block services"- then toggle on "block picture and video messaging." After saving, wait a minute or two then toggle it back to off. After everything saves, a phone restart may or may not be necessary.


This is after you verify that MMS Messaging and Group Messaging are toggled on in your iphone Messages settings.


This seems to reprovision sms/mms without having to call in.

Group texts are not being delivered to groups that do not have iPhones

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.