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I’ve been trying to update my software but it keeps telling me I’m not connected to Wi-Fi and I am connected

Why is my phone not updating, it keeps saying not connected and I am connected to a Wi-Fi

iPhone 11, iOS 15

Posted on Dec 9, 2022 1:48 PM

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Question marked as Top-ranking reply

Posted on Dec 9, 2022 1:58 PM

Thanks for posting the screenshot. The screenshot shows that you are NOT connected to a Wi-Fi Network. You are actually connected to a Cellular Hotspot. That setup will not work and you will not be able to update your iPhone in that way. Connect to a Wi-Fi Network and then try again.


Axel F.

3 replies

I’ve been trying to update my software but it keeps telling me I’m not connected to Wi-Fi and I am connected

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