My iPad Pro is hacked

Hacked how can I stop them and they are entering through my VPN and child parental apps

both devices my iPad Pro 5th generation and iPhone 13 Pro max


[Edited by Moderator] 


iPhone 13 Pro Max, iOS 16

Posted on Dec 9, 2022 2:15 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 12, 2022 1:30 PM

Hello AwesomeFaith20,


It sounds like you believe that your device is compromised, right? What type of behavior with the device makes you believe that they are compromised?


To start, See who has access to your iPhone or iPad - Apple Support can help you to determine who may have access to your devices.


To ensure your security, as mentioned in the article above, you can make sure that your Apple ID is protected by enabling two factor authentication, which allows you to review trusted devices that you may not recognize:


Two-factor authentication for Apple ID - Apple Support


"Turn on two-factor authentication for your Apple ID

If you're not using two-factor authentication for your Apple ID, you can turn it on right on your device or on the web:

  • On your iPhone, iPad, or iPod touch: Go to Settings > your name > Password & Security. Tap Turn On Two-Factor Authentication. Then tap Continue and follow the onscreen instructions.
  • On your Mac: Choose Apple menu  > System Settings (or System Preferences), then click your name (or Apple ID). Click Password & Security. Next to Two-Factor Authentication, click Turn On and follow the onscreen instructions.
  • On the web: Go to appleid.apple.com and sign in with your Apple ID. Answer your security questions, then tap Continue. Tap Continue when you see a prompt to upgrade account security. Then tap Upgrade Account Security and follow the onscreen instructions."


Regarding your VPN or any third-party parental control apps, we'd suggest reaching out to the developers of those apps for help with keeping your information safe. To do that, check out: How to contact an app developer - Apple Support


Regards.



1 reply
Question marked as Top-ranking reply

Dec 12, 2022 1:30 PM in response to AwesomeFaith20

Hello AwesomeFaith20,


It sounds like you believe that your device is compromised, right? What type of behavior with the device makes you believe that they are compromised?


To start, See who has access to your iPhone or iPad - Apple Support can help you to determine who may have access to your devices.


To ensure your security, as mentioned in the article above, you can make sure that your Apple ID is protected by enabling two factor authentication, which allows you to review trusted devices that you may not recognize:


Two-factor authentication for Apple ID - Apple Support


"Turn on two-factor authentication for your Apple ID

If you're not using two-factor authentication for your Apple ID, you can turn it on right on your device or on the web:

  • On your iPhone, iPad, or iPod touch: Go to Settings > your name > Password & Security. Tap Turn On Two-Factor Authentication. Then tap Continue and follow the onscreen instructions.
  • On your Mac: Choose Apple menu  > System Settings (or System Preferences), then click your name (or Apple ID). Click Password & Security. Next to Two-Factor Authentication, click Turn On and follow the onscreen instructions.
  • On the web: Go to appleid.apple.com and sign in with your Apple ID. Answer your security questions, then tap Continue. Tap Continue when you see a prompt to upgrade account security. Then tap Upgrade Account Security and follow the onscreen instructions."


Regarding your VPN or any third-party parental control apps, we'd suggest reaching out to the developers of those apps for help with keeping your information safe. To do that, check out: How to contact an app developer - Apple Support


Regards.



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My iPad Pro is hacked

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