How do I make a site trusted?

When trying to navigate government or business websites, the iPad rewrites the page often disabling buttons to communicate with the site. The writing is enlarged and visible but I cannot click to go to a desired page. No pictures or buttons are included or these are not functional. This stops me from using these sites to apply, pay or register for a service on the site. I think if I could let the defense program know that I trust this site, I could effectively operate the choices on the site. How do I do this? Or is there something else I need to do?

This happens on my iPhone and iPad.

iPhone SE, iOS 16

Posted on Dec 9, 2022 5:28 PM

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Question marked as Top-ranking reply

Posted on Dec 9, 2022 5:40 PM

If you have an add-on VPN client app installed, or any add-on "security" apps installed, remove all of those apps, force a restart, and try the website again.


Force restart iPhone - Apple Support


Restart your Wi-Fi router as well, if you are on your own Wi-Fi network.


If the above fails, and if you are on iOS 15 or iOS 16, and if different devices on different networks are showing the same errors, contact the website administrators for assistance.



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1 reply
Question marked as Top-ranking reply

Dec 9, 2022 5:40 PM in response to Riclrob1

If you have an add-on VPN client app installed, or any add-on "security" apps installed, remove all of those apps, force a restart, and try the website again.


Force restart iPhone - Apple Support


Restart your Wi-Fi router as well, if you are on your own Wi-Fi network.


If the above fails, and if you are on iOS 15 or iOS 16, and if different devices on different networks are showing the same errors, contact the website administrators for assistance.



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How do I make a site trusted?

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