My MacBook Pro screen is black, despite its turning on
My MacBook Pro screen is black despite its turning on
MacBook Pro 13″, macOS 10.12
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My MacBook Pro screen is black despite its turning on
MacBook Pro 13″, macOS 10.12
If your Mac starts up to a blank screen:
A blank screen (black, gray, or blue) should appear once or more during startup. If your Mac appears to be stuck on a blank screen, follow these steps.
Try to start up from macOS Recovery:
If your Mac seems to be turned on but the screen remains blank, follow the appropriate steps depending on whether you're using a Mac with Apple silicon. If you're not sure, you can try it both ways.
Apple silicon:
Intel processor:
If you can start up from macOS Recovery:
If you started up from macOS Recovery, you should see a utilities window that includes Disk Utility. Select ➢ Disk Utility, then click Continue and follow the steps in this article:
Use Disk Utility to repair your startup disk
If you can't start up from macOS Recovery:
If you can't start up from macOS Recovery, your Mac might not be turning on at all:
Click ▶︎ If your Mac doesn't turn on for step-by-step instructions.
Contact us:
If the issue continues, contact Apple Support:
Click ▶︎ macOS User Guide. 📖
If your Mac starts up to a blank screen:
A blank screen (black, gray, or blue) should appear once or more during startup. If your Mac appears to be stuck on a blank screen, follow these steps.
Try to start up from macOS Recovery:
If your Mac seems to be turned on but the screen remains blank, follow the appropriate steps depending on whether you're using a Mac with Apple silicon. If you're not sure, you can try it both ways.
Apple silicon:
Intel processor:
If you can start up from macOS Recovery:
If you started up from macOS Recovery, you should see a utilities window that includes Disk Utility. Select ➢ Disk Utility, then click Continue and follow the steps in this article:
Use Disk Utility to repair your startup disk
If you can't start up from macOS Recovery:
If you can't start up from macOS Recovery, your Mac might not be turning on at all:
Click ▶︎ If your Mac doesn't turn on for step-by-step instructions.
Contact us:
If the issue continues, contact Apple Support:
Click ▶︎ macOS User Guide. 📖
My MacBook Pro screen is black, despite its turning on