My MacBook Pro screen is black, despite its turning on
My MacBook Pro screen is black despite its turning on
MacBook Pro 13″, macOS 10.12
My MacBook Pro screen is black despite its turning on
MacBook Pro 13″, macOS 10.12
If your Mac starts up to a blank screen:
A blank screen (black, gray, or blue) should appear once or more during startup. If your Mac appears to be stuck on a blank screen, follow these steps.
Try to start up from macOS Recovery:
If your Mac seems to be turned on but the screen remains blank, follow the appropriate steps depending on whether you're using a Mac with Apple silicon. If you're not sure, you can try it both ways.
Apple silicon:
Intel processor:
If you can start up from macOS Recovery:
If you started up from macOS Recovery, you should see a utilities window that includes Disk Utility. Select ➢ Disk Utility, then click Continue and follow the steps in this article:
Use Disk Utility to repair your startup disk
If you can't start up from macOS Recovery:
If you can't start up from macOS Recovery, your Mac might not be turning on at all:
Click ▶︎ If your Mac doesn't turn on for step-by-step instructions.
Contact us:
If the issue continues, contact Apple Support:
Click ▶︎ macOS User Guide. 📖
If your Mac starts up to a blank screen:
A blank screen (black, gray, or blue) should appear once or more during startup. If your Mac appears to be stuck on a blank screen, follow these steps.
Try to start up from macOS Recovery:
If your Mac seems to be turned on but the screen remains blank, follow the appropriate steps depending on whether you're using a Mac with Apple silicon. If you're not sure, you can try it both ways.
Apple silicon:
Intel processor:
If you can start up from macOS Recovery:
If you started up from macOS Recovery, you should see a utilities window that includes Disk Utility. Select ➢ Disk Utility, then click Continue and follow the steps in this article:
Use Disk Utility to repair your startup disk
If you can't start up from macOS Recovery:
If you can't start up from macOS Recovery, your Mac might not be turning on at all:
Click ▶︎ If your Mac doesn't turn on for step-by-step instructions.
Contact us:
If the issue continues, contact Apple Support:
Click ▶︎ macOS User Guide. 📖
My MacBook Pro screen is black, despite its turning on