Candy crush not connecting

My candy crush is not completely connecting in both iPhone and iPad . When I try to log in, in the app, everything looks fine, if I click in forgot password I’m correctly sent to web site. But whenever I type login and password , it says there’s a connection problem. While playing the game the same situation, no connection , that happens in both devices

iPad, iPadOS 15

Posted on Dec 9, 2022 10:08 PM

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2 replies

Dec 12, 2022 2:47 PM in response to Wuhuu

Hi Wuhuu,


Thank you for participating in the Apple Support Communities. If the same issue is happening on both devices, here are few steps to try:


1. Restart your iPhone to see if the issue persists:Restart your iPhone - Apple Support

2. Update your iPhone to rule out the older software:Update your iPhone or iPad - Apple Support

3. Try the steps here to see if they help: Contact - Official Apple Support

4. If you need further support, reach out to Apple Support here: Contact - Official Apple Support


Have a great day.




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Candy crush not connecting

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