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ipad black rectangle at bottom right of screen

There’s a black rectangle that appears at the bottom of my iPad mini 4 (iOS 15.7.1) when I’m on certain web pages. It’s not there all the time. Does anyone know what it is and how I get rid of it permanently? I tried clicking on it to see what happens, and I can get the black part to “scroll over” and white will appear, but that’s all. There’s a gray circle and thin gray bar inside the black rectangle, if that helps. I’m attaching a screen shot - look at the very bottom right to see the black box I’m talking about. It looks like a black tab.

iPad mini 4, iPadOS 15

Posted on Dec 10, 2022 2:02 AM

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Dec 12, 2022 3:16 PM in response to johnnybananas1977

Hello johnnybananas1977,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with a black box in your browser on certain webpages. As this occurs only on certain pages, it may be best to contact the website administrator for help. Which browser are you using? Does this occur in multiple browsers?


Try the steps listed here to see if they resolve the issue: If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch - Apple Support


"If you can't load a website or webpage, or Safari quits unexpectedly, follow these steps.


Connect to a different network

Try to load a website, like www.apple.com, using cellular data. If you don't have cellular data, connect to a different Wi-Fi network and then load the website.

If you're using a VPN (Virtual Private Network), check your VPN settings. If you have a VPN turned on, some apps or websites might block content from loading.

Restart your device

Turn off your device and turn it on again.

Clear website data

You can clear website data occasionally to improve Safari performance.

  1. Go to Settings > Safari.
  2. Tap Clear History and Website Data.
  3. Tap Clear History and Data to confirm.

Turn on JavaScript

Turn on JavaScript if it's not already on.

  1. Go to Settings > Safari > Advanced.
  2. Find the JavaScript feature.
  3. Tap the button to turn on JavaScript.

Get more help

If the issue continues and only affects a certain website or webpage, check if you have Private Relay turned on. You can temporarily turn off Private Relay in iCloud Settings. If Safari still doesn't load websites and you tried all of these steps, contact the website developer for more help."

We hope this helps.


Cheers!



ipad black rectangle at bottom right of screen

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