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gray line on screen

How to get gray line off-screen? I have tried to restart it and everything.

MacBook Air

Posted on Dec 10, 2022 8:37 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 12, 2022 5:06 PM

Hello Madisonbrooke456,


If you're experiencing a line on your display that is not affected by steps you're taking such as a restart then it is likely a hardware related issue. A great way to test is to take a screenshot of the area and view it at a different size on the same device or on another device.


If the issue appears in the screenshot it is related to software. If it does not then it is hardware related and will require service. You can review service options in your region here: Apple Support


Regards.

1 reply
Question marked as Top-ranking reply

Dec 12, 2022 5:06 PM in response to Madisonbrooke456

Hello Madisonbrooke456,


If you're experiencing a line on your display that is not affected by steps you're taking such as a restart then it is likely a hardware related issue. A great way to test is to take a screenshot of the area and view it at a different size on the same device or on another device.


If the issue appears in the screenshot it is related to software. If it does not then it is hardware related and will require service. You can review service options in your region here: Apple Support


Regards.

gray line on screen

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