Whenever I turn on Content & Privacy restrictions on my child's iPad, she loses her access to Messages and FaceTime as well. This has never happened before and we've had this iPad for over a year. How can I keep content restrictions on but also allow her access to messages so she can continue to communicate with her grandparents and cousins?
iPad (6th gen) WiFi
Hello pinkcupcakelady,
Welcome to Apple Support Communities! It sounds like you need help with restrctions. We completely understand why you'd reach out, and are happy to help.
It sounds like you may have not allowed those in the Allowed Apps. No worries! This article actually addresses how to allow and restrict apps.
Use parental controls on your child's iPhone, iPad, and iPod touch
You can restrict the use of built-in apps or features. If you turn off an app or feature, the app or feature won't be deleted, it's just temporarily hidden from your Home Screen. For example, if you turn off Mail, the Mail app won't appear on your Home Screen until you turn it back on.
To change your Allowed Apps:
Please have a look and let us know if this helps!
Cheers!
Hello pinkcupcakelady,
Welcome to Apple Support Communities! It sounds like you need help with restrctions. We completely understand why you'd reach out, and are happy to help.
It sounds like you may have not allowed those in the Allowed Apps. No worries! This article actually addresses how to allow and restrict apps.
Use parental controls on your child's iPhone, iPad, and iPod touch
You can restrict the use of built-in apps or features. If you turn off an app or feature, the app or feature won't be deleted, it's just temporarily hidden from your Home Screen. For example, if you turn off Mail, the Mail app won't appear on your Home Screen until you turn it back on.
To change your Allowed Apps:
Please have a look and let us know if this helps!
Cheers!
Content & Privacy Restrictions Suddenly Disable iMessage
