Related Article: Apple security releases

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can’t sign in to the App Store

getting Error message

couldn’t sign in

App store

Posted on Dec 10, 2022 10:16 PM

Reply
Question marked as Best reply

Posted on Dec 10, 2022 10:44 PM

Hi mame146


Wondering what the error message said ... could point to the solution.


Here are a few possibilities:


(1) You might want to check you are signed in (to your device) with your Apple ID:

Sign in with your Apple ID - Apple Support


(2). For the first time you use the App Store, 

you need a payment method in your Apple ID account, even for free apps.

How to: Add a payment method to your Apple ID - Apple Support


(3) Check if settings have a restriction on purchases:

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support


(4). What to do:

If you can't connect to the App Store, iTunes Store or other Apple services – Apple Support


or

(5). If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


(6) How to: Get apps in the App Store on iPhone – Apple Support


(7) What to do: If you can’t download or update apps on your iPhone or iPad - Apple Support


All the best :-)

1 reply
Question marked as Best reply

Dec 10, 2022 10:44 PM in response to mame146

Hi mame146


Wondering what the error message said ... could point to the solution.


Here are a few possibilities:


(1) You might want to check you are signed in (to your device) with your Apple ID:

Sign in with your Apple ID - Apple Support


(2). For the first time you use the App Store, 

you need a payment method in your Apple ID account, even for free apps.

How to: Add a payment method to your Apple ID - Apple Support


(3) Check if settings have a restriction on purchases:

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support


(4). What to do:

If you can't connect to the App Store, iTunes Store or other Apple services – Apple Support


or

(5). If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


(6) How to: Get apps in the App Store on iPhone – Apple Support


(7) What to do: If you can’t download or update apps on your iPhone or iPad - Apple Support


All the best :-)

I can’t sign in to the App Store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.