A couple of music videos purchased by wife shared with me and added to Music Videos 3 months ago now show as not locatable. Spotlight has found them in ///files/Users/name/.Trash/Unknown Album which cannot be found by Finder. I know purchase date, adding date etc but cannot get music videos to show in Music Family purchases. Where do I go? What do I do?
M1 24" Mac
Hello M0ndayTuesday,
Thank you for reaching out to Apple Support Communities.
If the Music videos were purchased from the iTunes Store they can be redownloaded:
"Redownload music from the iTunes Store in the Apple Music app on your Mac
Before you can redownload music that you purchased from the iTunes Store, you need to authorize your Mac using your Apple ID.
next to a song or album.Don't see the music that you purchased?"
More details can be found here: Redownload music
If the issue persists, can you provide a few more details? Where were the music videos originally purchased from? How were they sent to you? Also, does your wife still have access to them?
Cheers!
Hello M0ndayTuesday,
Thank you for reaching out to Apple Support Communities.
If the Music videos were purchased from the iTunes Store they can be redownloaded:
"Redownload music from the iTunes Store in the Apple Music app on your Mac
Before you can redownload music that you purchased from the iTunes Store, you need to authorize your Mac using your Apple ID.
next to a song or album.Don't see the music that you purchased?"
More details can be found here: Redownload music
If the issue persists, can you provide a few more details? Where were the music videos originally purchased from? How were they sent to you? Also, does your wife still have access to them?
Cheers!
Music video not located by Mac Music
