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A purchase problem

on 09.12.22 I wanted to download the Camscanner app to my iphone device for free and i have got a purchase reciept which i didn’t mean to purchase.

Thank u,

Ronit.

iPhone 12 Pro

Posted on Dec 11, 2022 6:12 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 11, 2022 6:16 AM

Hello ~ Take a look here by clicking on the following Apple link…


Subscriptions and Billing - Official Apple Support


You may cancel a subscription, view purchases and ask for a refund by clicking on the appropriate link. I hope this helps.


~Katana-San~

2 replies

Dec 11, 2022 8:28 AM in response to ronit245

Click ▶︎ Request a Refund.


According to Apple:

If your refund is approved, the funds are applied to the same payment method that you used to buy the item.


Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Click ▶︎ Check Refund Status.

A purchase problem

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