If the internal speakers on your Mac aren't working
No sound from my MacBook air
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User profile for user:
MichaelB2019
User level:
Community Specialist
Hi lusieno,
Thanks for coming to Apple Support Communities for help today.
It appears you have seen the correct article regarding this issue. If you have followed all steps, you next need to follow step 6 which will help you with service options.
"If you still don’t hear any sound, contact Apple Support."
Have a fantastic day!