No sound alert for incoming texts

Why am I not being notified with sounds from incoming texts in my contact list but do get sounds from strangers

iPhone 13, iOS 16

Posted on Dec 11, 2022 11:40 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 13, 2022 5:05 PM

Hello rweis1d,


Let's use the steps below to see if there is a custom text tone set for your contacts:


1. Open the Contacts app and tap a person's name.
2. In the upper-right corner of the person's contact card, tap Edit.
3. Tap Ringtone or Text Tone, then choose a new sound.


You can also find those steps in this resource: Use tones and ringtones with your iPhone or iPad - Apple Support That should help further rule out a custom or specific text tone as a contributing factor.


If you have a specific text tone set for your contacts, does that persist if you remove it?


How about if you set a specific text tone for a contact that sends you messages on a regular basis?


Let us know, and we'll keep moving forward based on your results.

1 reply
Question marked as Top-ranking reply

Dec 13, 2022 5:05 PM in response to rweis1d

Hello rweis1d,


Let's use the steps below to see if there is a custom text tone set for your contacts:


1. Open the Contacts app and tap a person's name.
2. In the upper-right corner of the person's contact card, tap Edit.
3. Tap Ringtone or Text Tone, then choose a new sound.


You can also find those steps in this resource: Use tones and ringtones with your iPhone or iPad - Apple Support That should help further rule out a custom or specific text tone as a contributing factor.


If you have a specific text tone set for your contacts, does that persist if you remove it?


How about if you set a specific text tone for a contact that sends you messages on a regular basis?


Let us know, and we'll keep moving forward based on your results.

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No sound alert for incoming texts

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