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I can’t change my country

I can’t change my country region because of these is balance in my account. Please, delete money from my balance

iPhone 13 Pro, iOS 16

Posted on Dec 11, 2022 11:54 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 11, 2022 11:57 AM

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or:


Contact Apple for support and service


Also if you are changing regions take a look through this article as well:


Change your Apple ID country or region - Apple Support


~Katana-San~

3 replies
Question marked as Top-ranking reply

Dec 11, 2022 11:57 AM in response to Sherzodakramov

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or:


Contact Apple for support and service


Also if you are changing regions take a look through this article as well:


Change your Apple ID country or region - Apple Support


~Katana-San~

I can’t change my country

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