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Not all SMSs transferred

I used MOVE TO IOS app to but I didn't get all sms in my iPhone

iPhone 12 Pro Max, iOS 16

Posted on Dec 11, 2022 11:16 PM

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Question marked as Best reply

Posted on Dec 12, 2022 1:24 AM

If you need help with the transfer

  • Make sure that you leave both devices alone until the transfer finishes. For example, on your Android device, the Move to iOS app should stay onscreen the whole time. If you use another app or get a phone call on your Android before the transfer finishes, your content won't transfer.
  • On your Android device, turn off apps or settings that might affect your Wi-Fi connection, like the Sprint Connections Optimizer or the Smart Network Switch. Then find Wi-Fi in Settings, touch and hold each known network, and forget the network. Then try the transfer again.
  • Restart both of your devices and try again.
  • On your Android device, turn off your cellular data connection. Then try the transfer again.


If you need help after the transfer


1 reply
Question marked as Best reply

Dec 12, 2022 1:24 AM in response to Joury

If you need help with the transfer

  • Make sure that you leave both devices alone until the transfer finishes. For example, on your Android device, the Move to iOS app should stay onscreen the whole time. If you use another app or get a phone call on your Android before the transfer finishes, your content won't transfer.
  • On your Android device, turn off apps or settings that might affect your Wi-Fi connection, like the Sprint Connections Optimizer or the Smart Network Switch. Then find Wi-Fi in Settings, touch and hold each known network, and forget the network. Then try the transfer again.
  • Restart both of your devices and try again.
  • On your Android device, turn off your cellular data connection. Then try the transfer again.


If you need help after the transfer


Not all SMSs transferred

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