You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Dnewbold Author

Level 1

10 points

Read email marks not syncing

Since upgrading to iOS 16, my (gmail) read marks are not syncing. Any idea how to correct this?

iPhone 12 mini

Posted on Dec 12, 2022 7:38 AM

Top-ranking reply

danakayw

Community Specialist

Posted on Dec 14, 2022 1:44 PM

Hey there Dnewbold,

We understand that since updating iOS, a specific email account or app is not syncing or showing the correct information.

You mentioned Gmail. This could mean a gmail account within the Mail app, or the Gmail app. If the issue happens specifically with the Gmail app, let's follow these steps to troubleshoot the behavior with the app: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

Close the app and open it again. Test to see if the read marks or read receipts are correct.
Restart your iPhone.
Make sure iOS and apps are fully updated. There may have been additional updates that resolved issues that were causing the behavior you've described.
If the issue continues, delete and add the app again.

If this issue happens in the Mail app, let us know more details about exactly what is not syncing, which devices you're syncing between, and if other email accounts are affected. Those details will help guide our next steps.

Take care.

View in context

Read email marks not syncing

Similar questions