my iphone stopped auto backup

my iphone stopped auto backup

iPhone 8

Posted on Dec 12, 2022 7:42 AM

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Question marked as Top-ranking reply

Posted on Dec 15, 2022 10:32 AM

Hello,

Apple support helped me solve the problem. Here's what appears to be the problem/solution:


When my battery indicated that it need to be replace, the setting "Optimized Battery Charging" under "battery health & charging" setting was turned on. Because of this, my phone didn't think it was plugged in and charging during the period it wanted to backup to icloud. Once the setting was turned off my phone backed up the next day and it seems to be backing up now.

3 replies
Question marked as Top-ranking reply

Dec 15, 2022 10:32 AM in response to japplecomm

Hello,

Apple support helped me solve the problem. Here's what appears to be the problem/solution:


When my battery indicated that it need to be replace, the setting "Optimized Battery Charging" under "battery health & charging" setting was turned on. Because of this, my phone didn't think it was plugged in and charging during the period it wanted to backup to icloud. Once the setting was turned off my phone backed up the next day and it seems to be backing up now.

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my iphone stopped auto backup

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