I gave my 81yr old dad a phone and have him on my account. he entered a passcode wrong so many times it required me to connect to itunes. i followed the restore & update process, now it wants the apple id / icloud info which he has no idea. how do i recover his id/icloud info to get his phone working for him again???
iPhone SE, iOS 14
Tell him to check his web browser autofill entries, the Keychain, and other records, or use Apple's iForgot service, or contact their Account Security team, or if you've run into the activation lock, tell the unit's original owner to click here and submit an unlock request.
(230543)
Tell him to check his web browser autofill entries, the Keychain, and other records, or use Apple's iForgot service, or contact their Account Security team, or if you've run into the activation lock, tell the unit's original owner to click here and submit an unlock request.
(230543)
locked iphone se
