Airdrop issue

aleyna50 wrote:

Hi there ,

Since I updated my macOS Venture I can't use Bluetooth anymore and of course also Airdrop. My phone and iPad do not see Macbook. Is there anything you can help with it?

Shut down all devices and restart all devices.

Log out, sleep, wake, restart or shut down your Mac

Shut down or restart your Mac - Apple Support

the iPhone ie power off/on,

Restart your iPhone - Apple Support

aleyna50 wrote:

Hi thank you for reply. I restarted and shot down macbook again but unfortunately results Still same … I also changed the settings from general for everyone but nothing shows. My iPad and IPhone seem each other, problem just with MacBook

Verify both BT and Wifi are turned on...\

ref

Use AirDrop on your Mac - Apple Support

Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support

Update your iDevice  - The current stable release of iOS including bug fixes,  security updates is iOS 16.1.2

Update your iPhone or iPad - Apple Support

You never say what exact Mac is this...

if M1/M2  —SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies

aleyna50 wrote:

wifi is open but what is the BT ?

on macbook last update is Ventura 13.0.1 and there isn’t any updates shows.

nothing is working

is there live chat ?

?

BT=BlueTooth

 Apple Support Twitter 

https://twitter.com/applesupport