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I can't open or lock or do anything on my iPhone 14 pro max, tried all the suggestions

my iPhone 14 pro max is "frozen"


Posted on Dec 12, 2022 11:35 AM

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Question marked as Top-ranking reply

Posted on Dec 12, 2022 11:39 AM

  • Press and quickly release VOLUME UP
  • Press and quickly release VOLUME DOWN
  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears

The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.


4 replies

Dec 12, 2022 11:39 AM in response to fairyangelmimi

If you already tried (to no avail) all the steps provided in this support article:--> If your iPhone won't turn on or is frozen, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

I can't open or lock or do anything on my iPhone 14 pro max, tried all the suggestions

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