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I want to know if my Apple Pay is blocked or restricted

I want to know if my Apple Pay is locked or blocked

iPhone 13 Pro, iOS 15

Posted on Dec 12, 2022 8:17 PM

Reply
3 replies

Dec 15, 2022 10:56 AM in response to William0816

Hello William0816,


Welcome to Apple Support Communities! When opening the Wallet app, are you presented with an alert that says your account is blocked or restricted? If so, the tips in this guide will help with that situation: If your Apple Cash account is restricted or locked - Apple Support


If that guide doesn't help, you'll want to reach out to Apple Support to look into this more: Contact Apple Support


Take care!

Dec 15, 2022 12:13 PM in response to William0816

Hello William0816,


Welcome back to Apple Support Communities!

We want to resolve the issue so they are able to find your account.

Try double checking to ensure the account details are correct. Try restarting your device as well.

Did you use the steps in the Apple Support page to determine if your account is in good standing?

From the link provided:

"Your account restriction or lock may be temporary until you verify your identity or while your account is under review, or you may need to contact Apple Support for next steps."

For security reasons, we’re unable to look into your account details over Apple Support Communities.

We hope this helps to further isolate and resolve the issue with Apple Pay.

Cheers!

I want to know if my Apple Pay is blocked or restricted

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