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Im still being charged for a game I unsubscribe from back in February

How do I stop my debit card from being charged for a game I unsubscribe from back in February and I’m still getting charged for it

Posted on Dec 13, 2022 4:41 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 13, 2022 7:27 AM

This means that you did not purchase the subscription through Apple, but directly with the app developer or elsewhere.

So contact your bank.


For sure see ⤵️

Delete apps on your iPhone, iPad, and iPod touch

Delete apps on your iPhone, iPad, and iPod touch - Apple Support

  • If you delete an app, it doesn’t cancel in-app subscriptions that you might have. While deleting an app, you might see a Cancel Subscriptions option.


If the subscription that you want to cancel is not listed

If the subscription that you want to cancel is not listed – Apple Support (UK)

  

How to contact an app developer

How to contact an app developer - Apple Support




5 replies
Question marked as Top-ranking reply

Dec 13, 2022 7:27 AM in response to Paleface_rainwater

This means that you did not purchase the subscription through Apple, but directly with the app developer or elsewhere.

So contact your bank.


For sure see ⤵️

Delete apps on your iPhone, iPad, and iPod touch

Delete apps on your iPhone, iPad, and iPod touch - Apple Support

  • If you delete an app, it doesn’t cancel in-app subscriptions that you might have. While deleting an app, you might see a Cancel Subscriptions option.


If the subscription that you want to cancel is not listed

If the subscription that you want to cancel is not listed – Apple Support (UK)

  

How to contact an app developer

How to contact an app developer - Apple Support




Dec 13, 2022 7:07 AM in response to Paleface_rainwater

Looks like that the invoice is not from Apple, is this correct?

You didn't give an answer.


Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.

Depending on your bank, they can collect the amount back within 30 days.

Ask also your bank to block your card, and ask a new card.

Also report to the police.

 

Im still being charged for a game I unsubscribe from back in February

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