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Level 1

4 points

why it requires passcode

Hi,i have reseted my iphone then when i open it, it requires passcode but when i enter the old passcode it says wrong? Normally it shouldn't need to passcode however when i enter its not fit. What do i do ?

Posted on Dec 13, 2022 9:10 AM

Best reply

Smilin-Brian

Level 9

55,039 points

Posted on Dec 13, 2022 9:34 AM

If you forgot your passcode and are unable to unlock your iPhone, you can erase it to remove the passcode lock and restore it from a backup.

For a complete step-by-step guide, click here.

Need more help?

Call 1-800-APLCARE. 📞
International Support. 🌐
Contact Apple Support. 📝
Live chat using Messages. 💬

Click ▶︎ iPhone User Guide. 📖

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