Hello, my daughter was robbed and her cell phone was stolen, they forced her to give her passwords and they removed the apple cell from the apple account, we cannot put the device in lost mode and the technical service says that to apply the guarantee I must put someone in lost mode you know what i can do
iPhone 13 Mini
You will need to get in touch with the people offering the guarantee to advise them that it is not possible for you to put the phone in Lost Mode.
Thanks for the support everyone
I did it, they tell me that if they can't do anything at all and if the phone is not in Lost Mode, I can't do anything to start the insurance claim either.
I'm sorry that we cannot provide any further assistance.
Stolen cell
