Read receipts not showing

Toggle is on but read receipts still not showing in texts. What can I do?

iPhone 14 Pro Max

Posted on Dec 13, 2022 11:07 AM

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Question marked as Top-ranking reply

Posted on Jan 4, 2023 5:14 PM

I had same issue 14 pro max when I sent a message it showed delivered but no read receipts.girlfriends phone didn’t show read till I found this . When you get a message go up to the top person pic and name click on it and you will see send read receipt toggle is probably off

6 replies

Dec 15, 2022 12:37 PM in response to camysia

Hello camysia,


Thanks for posting in Apple Support Communities. We understand that you have Read Receipts enabled for Messages, but its not working on your iPhone. We'd like to help!


Have to trained toggling Read Receipts off, restarting your iPhone, then toggling them back on? The is a simple step that could refresh that setting in Messages.


If that doesn't help, please provide us with the answers to the following questions:


  • Does this issue happen when reading Messages on any other device? For example, on a Mac, iPad or Apple Watch?



  • Does this issue happen when connected to multiple networks? For example, when your iPhone is connected to Wi-Fi vs. cellular data.


We look forward to hearing back from you! Take care.

Dec 17, 2022 11:30 AM in response to camysia

camysia,


If this continues to occur after toggling 'Send Read Receipts' off then back on under Settings > Messages, can you provide the answers to the questions we previously asked? That will allow us to isolate this behavior further.


Also, so that we can gather some more information, have you checked with all the contacts you are sending messages to to see if they are seeing when you've read their message? If you want to see when your messages are read, ensure these contacts have 'Send Read Receipts' enabled on their end as well.


Thanks!

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Read receipts not showing

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