ipad mini2 version 12.5.6, wont connect to itunes, but will connect to iphoto. Using Mac powerbook pro 2012. tried resetting ipad mini, no luck.

my ipad mini 2, running 12.5.6 connects to my macbook pro (2011 running High Sierra 10.13.6) but displays "not charging" on home screen, will connect and sync to iphoto but is not recognized by itunes. I've reset settings on the mini to no avail.

thanks!

iPad mini 2 Wi-Fi

Posted on Dec 13, 2022 11:47 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 15, 2022 12:46 PM

Hi J.Gloria,


Thanks for posting here in Apple Support Communities. Following the steps in the article listed here should help you connect to iTunes on your Mac. See: If your computer doesn't recognize your iPhone or iPad


Look in the Finder or iTunes
On a Mac with macOS Catalina or later, look for your device in the sidebar of any window in the Finder.*
On a Mac with an earlier version of macOS, look for your device in iTunes.
On a PC with iTunes for Windows, look for your device in iTunes.
Learn more about viewing your device in the Finder or iTunes
 
Update the software on all devices
Update your iPhone or iPad
Update your Mac
Update your Windows PC
On your PC you might also need to update iTunes and update drivers.
 
Connect your device directly to your computer
Make sure that your device is unlocked and showing its Home Screen, then use a USB cable to connect it directly to your computer. Don't connect to a USB hub, display, or other device. 
If that doesn't help, disconnect your device and all other USB devices and accessories from your computer. Then reconnect only your device. 

Trust your computer, if asked
If you see a “Trust this Computer?” alert on your device when you plug it into your computer, tap Trust.
About the 'Trust This Computer' alert
  
Allow the accessory to connect
When connecting your device to a Mac laptop computer with Apple silicon, your Mac might ask whether you want to allow this accessory to connect. If so, allow it to connect.
Learn about allowing accessories to connect
  
Restart your devices
Restart your iPhone
Restart your iPad
Restart your Mac
Restart your Windows PC
 
Try a different port, cable, or computer
The issue could be related to your computer, its USB port, or the USB cable connecting it to your device. If possible, try a different computer, USB port, or USB cable. Also check for any debris in the charging port on the bottom of your iPhone or iPad.


Keep us posted on the results.


Thanks.

2 replies
Question marked as Top-ranking reply

Dec 15, 2022 12:46 PM in response to J.Gloria

Hi J.Gloria,


Thanks for posting here in Apple Support Communities. Following the steps in the article listed here should help you connect to iTunes on your Mac. See: If your computer doesn't recognize your iPhone or iPad


Look in the Finder or iTunes
On a Mac with macOS Catalina or later, look for your device in the sidebar of any window in the Finder.*
On a Mac with an earlier version of macOS, look for your device in iTunes.
On a PC with iTunes for Windows, look for your device in iTunes.
Learn more about viewing your device in the Finder or iTunes
 
Update the software on all devices
Update your iPhone or iPad
Update your Mac
Update your Windows PC
On your PC you might also need to update iTunes and update drivers.
 
Connect your device directly to your computer
Make sure that your device is unlocked and showing its Home Screen, then use a USB cable to connect it directly to your computer. Don't connect to a USB hub, display, or other device. 
If that doesn't help, disconnect your device and all other USB devices and accessories from your computer. Then reconnect only your device. 

Trust your computer, if asked
If you see a “Trust this Computer?” alert on your device when you plug it into your computer, tap Trust.
About the 'Trust This Computer' alert
  
Allow the accessory to connect
When connecting your device to a Mac laptop computer with Apple silicon, your Mac might ask whether you want to allow this accessory to connect. If so, allow it to connect.
Learn about allowing accessories to connect
  
Restart your devices
Restart your iPhone
Restart your iPad
Restart your Mac
Restart your Windows PC
 
Try a different port, cable, or computer
The issue could be related to your computer, its USB port, or the USB cable connecting it to your device. If possible, try a different computer, USB port, or USB cable. Also check for any debris in the charging port on the bottom of your iPhone or iPad.


Keep us posted on the results.


Thanks.

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ipad mini2 version 12.5.6, wont connect to itunes, but will connect to iphoto. Using Mac powerbook pro 2012. tried resetting ipad mini, no luck.

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