Always on Display turns off with iOS 16.2

Same thing happened to my iPhone 14 pro. Before iOS 16.2 the AOD would never turn off (with the exceptions being the 8 scenarios that Apple lists on their support). But after the update, especially at night, the AOD would turn off after about 30 seconds of no use. Regardless of what the AOD settings are (on/off, wallpaper, notification, etc).

Same here; rather frustrating. It's some of the headline features of the new devices, but they break it in a release just 1-2 months after the device launches? It seems like a pretty trivial thing not to break, or at least to notice that you've broken, all things considered.

Same here - there always-on display was one of the features that made me buy this phone to begin with. I’m growing tired of iOS updates screwing things up.

Have any of you tried erasing the phone and restoring from backup? Apple Support suggested trying it, but that’s hours of “work” and I’m not very optimistic that it would fix anything.

I don’t have that issue because I have an iPhone 14 Pro and the Always On Display works fine

This is not a meaningful or useful response.

This is happening to me also. When will there be a fix. Apple is letting us down here. I’ve tried everything. Help Apple.

See→Use Always-On display with your iPhone 14 Pro or iPhone 14 Pro Max - Apple Support

Specifically:

Always-On display goes dark when you don't need it

To save battery life, the display is completely dark when:

• Your iPhone is lying face down 
• Your iPhone is in your pocket or bag
• Sleep Focus is on
• Low Power Mode is on
• Your iPhone is connected to CarPlay
• You're using Continuity Camera
• You haven't used your iPhone for a while (your iPhone learns your activity patterns and turns the display off and on accordingly, including if you set up an alarm or sleep schedule)
• Your iPhone detects that you moved away from it with a paired Apple Watch (Always-On display will turn on when your Apple Watch is close to your iPhone again)

Precisely. I’ve been on the phone with Apple 5 times and they always put me through the same drill with no results. Or another excuse. My 14 Pro has worked perfectly since November and all of a sudden the always on display has stopped working earlier every night.

If anyone at Apple sees this, we need a new iOS update to fix this or I want a new phone.

Where’s the option to enable it ANYWAY?

I specifically bought this iPhone for the ALWAYS ON Display, obviously Apple doesn’t actually “know” when I don’t need it - because I keep noticing it being turned off when I wanted it on! Which is, ALWAYS!!

Same here, brand new pro max initially setup with backup install from 12 pro (so always running 16.2)

I also have this problem with two iPhone 14 pro max, I noticed that at night its when it happens the most. I think it must be some sort of algorithm thing. If you restart the device and don't even touch it it stays on, but when you put in your code it reverts to turning off. One thing that I have found that works is download the IPSW of the latest iOS put your device into DFU mode and option and click the update button then choose the appropriate IPSW. It works, that's what I do but unfortunately if you restart the phone your back to the same thing. I hope we get a fix for this soon because this is suppose to be one of the main features of the 14 pro series.

iGatz99 wrote:

I also have this problem with two iPhone 14 pro max, I noticed that at night its when it happens the most. I think it must be some sort of algorithm thing. If you restart the device and don't even touch it it stays on, but when you put in your code it reverts to turning off. One thing that I have found that works is download the IPSW of the latest iOS put your device into DFU mode and option and click the update button then choose the appropriate IPSW. It works, that's what I do but unfortunately if you restart the phone your back to the same thing. I hope we get a fix for this soon because this is suppose to be one of the main features of the 14 pro series.

As you didn’t read the thread you posted to before posting, let me repeat my previous post:

See→Use Always-On display with your iPhone 14 Pro or iPhone 14 Pro Max - Apple Support

Specifically:

Always-On display goes dark when you don't need it

To save battery life, the display is completely dark when:

• Your iPhone is lying face down 
• Your iPhone is in your pocket or bag
• Sleep Focus is on
• Low Power Mode is on
• Your iPhone is connected to CarPlay
• You're using Continuity Camera
• You haven't used your iPhone for a while (your iPhone learns your activity patterns and turns the display off and on accordingly, including if you set up an alarm or sleep schedule)
• Your iPhone detects that you moved away from it with a paired Apple Watch (Always-On display will turn on when your Apple Watch is close to your iPhone again)