Error Code 14?

Question

Error Code 14?

Right, i connected my iphone 4 to my mac and it said there was an update in software for it. I updated it but then the iphone went into recovery mode. On the screen it has a symbol for itunes and a usb. ON itunes it said i had to restore it. It nearly finished restoring it when a message came up saying error code 14. What do i do to get the phone working again?

Mac OS X (10.5.8)

Posted on Aug 15, 2010 7:57 AM

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Answer 1

gdgmacguy

Level 7

21,885 points

Aug 15, 2010 8:27 AM in response to Clueless Azita

Have you tried Googling error code 14 to see what the problem is? I just did and found many hits.

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Answer 2

pberk

Level 2

321 points

Aug 15, 2010 8:29 AM in response to Clueless Azita

http://support.apple.com/kb/TS1275

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Answer 3

ABSjazz

Level 1

0 points

Aug 15, 2010 2:09 PM in response to Clueless Azita

http://discussions.apple.com/thread.jspa?threadID=2542838&tstart=135

I was running 4.0.1 stock (never jailbroken) as of yesterday. I was browsing through a wallpaper app when the entire phone locked up. I naturally did a hard reboot by holding the power and home buttons. The Apple logo appeared, but it stayed on the screen for a good 3 or 4 minutes until the "connect to iTunes" screen came up. So I connected it to iTunes to find out it was in recovery mode, needing a restore. I clicked restore and was alerted that a new version of the OS was available, so I clicked download and restore. The restore never worked, it just kept giving me error 1603 and error 4. It was essentially stuck in a loop. I tried reinstalling iTunes to no avail and even tried to use a different computer with no luck.

Long story short, I took it into the genius bar and they tried to do the exact same things I had already proven not to work. Needless to say, they couldn't restore the phone either so they swapped it no questions asked.

My replacement came with 4.0.1 on it, so I restored my data and settings before updating to 4.0.2. No problems to report, and all is well.

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Answer 4

yakichan

Level 1

8 points

Sep 4, 2011 12:14 PM in response to ABSjazz

I have the same problem. I have tried with different computers and no way. 😟

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Answer 5

Sep 4, 2011 6:00 PM in response to yakichan

http://support.apple.com/kb/TS3694#error14

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Answer 6

yakichan

Level 1

8 points

Sep 5, 2011 4:13 AM in response to Lawrence Finch

I have tried all that things. With 3 different computers (Xp, Win7 and Mac), 2 different cables, etc.

The phone is new (less than 6 months). I think Apple wants more money from me... 😠

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Answer 7

Sep 5, 2011 5:07 AM in response to yakichan

As the phone is less than a year old it is still under warranty. Just take it to Apple and they will replace it. No more money.

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Answer 8

yakichan

Level 1

8 points

Sep 5, 2011 12:34 PM in response to Lawrence Finch

Hi Lawrence. Thanks for your replies.

In fact, this mobile is a replacement of one that got wet. In cases like that, the warranty is only for 90 days.

I think is a software problem, but the only solution they give me is to pay 200€ to repair it... 😟

I have tried all the things I have found in Internet.

What makes me furious is that it's not my fault! Yesterday I had an Iphone that worked perfectly!

My only mistake was to connect it to Itunes. 😠

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Answer 9

Oct 15, 2011 10:50 AM in response to Clueless Azita

I have the same issue with the new OS5 update. I don't know what the deal is. I thought it was because I have a Windows OS on my computer, but apparently it's happening with your Mac..? This is not boding well.

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