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Powerbeats Pro are not working properly

When I try to connect them to my iphone, they do not appear like they should on my screen. Also, the led of the case does not work. I cannot reset them.


Is there something I could do?

Posted on Dec 13, 2022 9:19 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 13, 2022 9:30 PM

MREYNOSOH Said:

"Powerbeats Pro are not working properly: When I try to connect them to my iphone, they do not appear like they should on my screen. Also, the led of the case does not work. I cannot reset them. Is there something I could do?"

-------


Troubleshooting Beats Connectivity:


Contact Beats:

Contact the manufacturer, and request assistance with finding a solution. Ask them for some tip on troubleshooting this, and ask if you can get a swapout. Have the serial number handy. They make the product. So, they'd know an upfront answer. If applicable, tell them it was a gift, and that you have no receipt.

Go Here: Product Help - BEATS SUPPORT - Beats

1 reply
Question marked as Top-ranking reply

Dec 13, 2022 9:30 PM in response to MREYNOSOH

MREYNOSOH Said:

"Powerbeats Pro are not working properly: When I try to connect them to my iphone, they do not appear like they should on my screen. Also, the led of the case does not work. I cannot reset them. Is there something I could do?"

-------


Troubleshooting Beats Connectivity:


Contact Beats:

Contact the manufacturer, and request assistance with finding a solution. Ask them for some tip on troubleshooting this, and ask if you can get a swapout. Have the serial number handy. They make the product. So, they'd know an upfront answer. If applicable, tell them it was a gift, and that you have no receipt.

Go Here: Product Help - BEATS SUPPORT - Beats

Powerbeats Pro are not working properly

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