NO AUDIO on burned DVD or disk image

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Level 1

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NO AUDIO on burned DVD or disk image

I have recently finished a project on Final Cut Express. I then exported the sequence as a quick time movie to use in idvd. (yes, I included audio and video in the export) The project looks and sounds fine
in the idvd preview. Unfortunately, when I burned the project there was no sound on the DVD. Well, there WAS sound on the menu (I used the canned sound that came provided with that menu), but no sound on the actual movie portion. I also tried burning to a disk image with the same results. NO SOUND. I am totally confused as I have done dozens of these projects and have never had any problem before. Could my idvd software be bad? Everything seems to check out ok until the burn process. This is a graduation video and I have 30 very unhappy parents waiting on their DVD copy! Any suggestions would be very appreciated...
Please help!!

macpro, Mac OS X (10.4.11), 2.66 ghz dual-core Intel, 4gb ram

Posted on Aug 15, 2010 7:33 AM

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Answer 1

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Rich839

Level 8

47,250 points

Aug 15, 2010 8:11 AM in response to MarthaMac

Anything in this link help?

http://support.apple.com/kb/TA24043?viewlocale=en_US

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Answer 2

MarthaMac Author

Level 1

5 points

Aug 15, 2010 2:12 PM in response to Rich839

Thanks Rich for trying but no, nothing in this article helped. The only questionable thing is I'm not sure about the part in the article that said to take third party plug ins out of the quicktime library. Since there are quit a few things in this folder, how do you tell what is (or is not) a third party plug in??
I tried taking everything out of the folder to the desk top but that really messed things up so I put them back. Tried everthing else in the article with no luck. Still have great video, but NO SOUND. I'm ready to scream!!! Anyone else out there have any suggestions???

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Answer 3

Rich839

Level 8

47,250 points

Aug 16, 2010 9:40 AM in response to MarthaMac

Your problem has come up before on this forum. Here's another link that might contain something of help:

http://discussions.apple.com/thread.jspa?threadID=1482078&tstart=0

Have you deleted preferences and done a permissions repair? If not, I would start there.

You might have mixed audio formats in your material. If so, you could try converting them to aaif. Always make a back-up first, though.

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Answer 4

Aug 16, 2010 10:52 PM in response to Rich839

Hi Rich839 😉

If so, you could try converting them to aaif.

Not trying to be vice - but - I convert all extra audio to .aiff and 16-bit 48kHz
or use Audio-CDs (44.1kHz)

No - .mp3

No - directly from iTunes - but Burn out as Audio-CD (not .mp3)

Yours Bengt W

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Answer 5

MarthaMac Author

Level 1

5 points

Aug 17, 2010 11:54 AM in response to Rich839

Thank you Rich so much for your help . I did try a search before posting my question but didn't find anything....maybe I'm not very good at understanding the search process. I really do appreciate your input and will try these suggestions. Thanks again!!

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Answer 6

MarthaMac Author

Level 1

5 points

Aug 17, 2010 12:27 PM in response to Rich839

Rich,
I checked back in Final Cut express to make sure all audio tracks are aaif....and they are, so that is not the problem.

Can you please explain to me what you mean by "delete preferences" and do a "permissions repair"?? (I am obviously not technical) I tried looking in idvd for
those things but could not find anything. If you could give me some direction on how to do that I would appreciate it.

Also, one more clue. I did a separate short project in FCE....put it into idvd and burned a disc image to see if it would work. (I thought maybe the idvd software was bad)This second short project burned fine....audio was fine (although I did not add any music to this project...just natural sound)
Thank you so much for your help!

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Answer 7

Rich839

Level 8

47,250 points

Aug 17, 2010 1:00 PM in response to MarthaMac

Sometimes permissions and preferences can get corrupted. Whenever iDVD starts acting funny, a common maintenance procedure is to do the following: Delete preferences by closing iDVD and trashing the file com.apple.iDVD.plist found in User (the House icon)/Library/Preferences. Then do a permissions repair using the Utilities/Disk Utility App on your Mac. Open the Disk Utilities window and select the Mac hard drive icon at the top of the side pane at the left. Then click on the Repair Permissions button. When you have repaired permissions and deleted preferences, restart your computer and launch iDVD. iDVD will replace the .plist file that you deleted. Be sure also that you have sufficient free disk space on your hard drive for iDVD to function correctly. 25GB often is recommended by users of this forum. After doing all of the above, relaunch iDVD and see whether you still have the problem.

If that doesn't work, you can try saving your iDVD to a Disc Image (File/Save as Disc Image). This will take awhile because all of the encoding is done just as if you were burning a disc. Once you have saved a disc image you can play it on your Mac's DVD player app. Just click on the disc image, then go to your DVD player app and click on it to open. If the disc image plays O.K. you can burn a DVD directly from the disc image, using the Disk Utility app on your Mac (found in the utilities folder).

One user on this forum solved the problem by reinstalling iDVD.

You also could try starting over with a new iDVD project.

Good luck with this.

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