Ventura 13.1 Failed to Prepare Update

On a 16" Intel MBP, but I cant seem to get the 13.1 update to go. Tried turning everything off and even in Safe Mode this happens. Dont have anything crazy installed on this machine. Any ideas?

MacBook Pro 16″

Posted on Dec 14, 2022 7:45 AM

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Posted on Jan 3, 2023 4:48 AM

I had this same issue, as 13.1 would not install and gave a 'Failed to prepare the software update" message for the last few weeks. I finally got the update to work by resetting the PRAM.


I disconnected all external drives/monitors, held Power for 10 seconds - waited 10-15 seconds, turned it back on and booted up, then held power button for 10 seconds to kill power, turned it back on and held Command + Option + P + R to reset PRAM, let it restart and load up - I went into the App Store and downloaded Ventura, it opened through the settings update window, then the installer popped up. I let it run overnight and when I came back it had installed. (https://www.easeus.com/computer-instruction/macos-13-ventura-installation-failed.html)


I'm not sure if disconnecting external peripherals helped or not, but some other articles recommended it and it finally did work, so it's hard to disagree too much ;)


Hope this helps someone.

85 replies

Dec 14, 2022 10:28 AM in response to Shivam Parikh

all that those apps are good for is interfering with macOS. they waste system resources while providing zero benefits. I'm surprised that it has taken that long to become an issue. and I would permanently remove it, not just for the update, but forever.


as an afterthought, I'll recommend that you read Effective defenses against malware and other threats - Apple Community. it's a long article, but it's worth your time to read every word.

Dec 14, 2022 9:48 AM in response to Shivam Parikh

I'm kinda stumped as well. but I do have one more suggestion. you can try and Start up your Mac in safe mode and then try and apply the update while in safe mode.


if that fails, i'm thinking you should download and run the free version of EtreCheck so we can see if you have some software installed that is causing your issue. make sure you give "full disk access" to etrecheck. Learn how to use it by reading Using EtreCheck. if you need help interpreting the report, you can see how to post the report here by reading How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report. and it automatically obscures sensitive things (like serial numbers) so you don't have to worry about sharing the report here.


Dec 20, 2022 8:32 AM in response to Shivam Parikh

If nothing has changed with the installer, one of the last things I tried is downloading Onyx for Ventura and running its maintenance script. After finishing, it suggested running Disk Utility in safe mode, which I did.


Although I do remember that the installer didn't work immediately after, otherwise I would have told you guys earlier. But perhaps the maintenance triggered some other background apps and that cleared some flags that the installer needs to work. The installer worked the next day.


Shooting in the dark here since I don't know the actual programmed installer requirements.


Hope this helps.

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Ventura 13.1 Failed to Prepare Update

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