i’ve changed my payment method multiple times and i am still getting this problem with a “billing problem,” the part that is confusing for me is i’m not sure what needs to be paid because i added a card and i was charged 14.99 for something

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Level 1

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i’ve changed my payment method multiple times and i am still getting this problem with a “billing problem,” the part that is confusing for me is i’m not sure what needs to be paid because i added a card and i was charged 14.99 for something

iPhone 13 Pro Max, iOS 16

Posted on Dec 14, 2022 7:52 AM

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Answer 1

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FoxFifth

Level 10

469,437 points

Dec 14, 2022 8:33 AM in response to keriyan

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support

or go to Subscriptions and Billing - Official Apple Support

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i’ve changed my payment method multiple times and i am still getting this problem with a “billing problem,” the part that is confusing for me is i’m not sure what needs to be paid because i added a card and i was charged 14.99 for something

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