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iPhone is blurry during FaceTime. How do t fix this?

iPhone is blurry during FaceTime. How do I fix it?

iPhone 14 Pro

Posted on Dec 14, 2022 9:41 AM

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Question marked as Best reply

Posted on Dec 16, 2022 2:55 PM

Hello and welcome to Apple Support Communities, Retiring,

If we understand your post correctly, the image is blurry when you're on a FaceTime call on your iPhone. We’d like to help.


Your internet connection can affect both the video and audio quality of your FaceTime calls:


Use a fast connection to avoid sound quality issues with FaceTime
If your cellular connection or Wi-Fi network runs slowly, or other users stream audio or video on the same Wi-Fi network, you might have these issues:
Connection alerts or unable to connect
Choppy video calls
Black screen
Dropped calls
Make sure that both you and the person that you call use a fast Wi-Fi or cellular connection. If you use Wi-Fi, FaceTime requires a broadband connection.

From:

If you can't make or receive a FaceTime call on your iPhone or iPad


Let us know if that resolves this issue for you.


Thanks for using the Apple Support Communities.


1 reply
Question marked as Best reply

Dec 16, 2022 2:55 PM in response to Retiring

Hello and welcome to Apple Support Communities, Retiring,

If we understand your post correctly, the image is blurry when you're on a FaceTime call on your iPhone. We’d like to help.


Your internet connection can affect both the video and audio quality of your FaceTime calls:


Use a fast connection to avoid sound quality issues with FaceTime
If your cellular connection or Wi-Fi network runs slowly, or other users stream audio or video on the same Wi-Fi network, you might have these issues:
Connection alerts or unable to connect
Choppy video calls
Black screen
Dropped calls
Make sure that both you and the person that you call use a fast Wi-Fi or cellular connection. If you use Wi-Fi, FaceTime requires a broadband connection.

From:

If you can't make or receive a FaceTime call on your iPhone or iPad


Let us know if that resolves this issue for you.


Thanks for using the Apple Support Communities.


iPhone is blurry during FaceTime. How do t fix this?

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