Hello. I have a problem with swipe back functionality. While using Safari, swiping forward works fine, but when i try to go back it’s not working.
Next issue, i don’t know if it’s related to previous one, but while using Apple’s Messages app back button does not work. It only happens in this app. Does anyone has a solution to that problems?
iPhone 11
Greetings LLares111,
Please be sure we’re working with the latest iOS version of iOS 16.2. You can do that by checking Settings > General > Software Update.
Update your iPhone or iPad wirelessly
1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.
Can you also let us know if you’re using the same area on your device’s display for both situations? We ask that to determine if perhaps there may be an issue with that area of the display.
Thanks.
Thanks for reply.
I am working on iOS 16.2.
No, I am not using the same area on my display. Back button does not work only using Messages app. I can use back buttons in other apps without any problems.
Hello LLares111,
Thanks for that info. The next steps are to have Apple Support dig into this further with you.
Thanks.
iPhone 11 - swipe back and back button not working
