You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Watch frozen for a month

My Apple Watch has only shown the Apple symbol for the last month. I have tried restarting it. Let it die and recharge and restart again. It will no longer connect to my phone or even turn on. I never cracked it, Did not submerge under water, etc.

Apple Watch Series 3, watchOS 8

Posted on Dec 14, 2022 11:36 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 14, 2022 1:52 PM

f the Apple Watch has stopped responding,I suggest performing a force restart. Steps needed are found in the Apple Support article: Restart your Apple Watch - Apple Support

i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo.

If you've completed that troubleshooting and the issue is still not resolved, Contact Support.


Click here > Contact - Official Apple Support

or phone numbers 

Click here > Contact Apple for support and service - Apple Support


1 reply
Question marked as Top-ranking reply

Dec 14, 2022 1:52 PM in response to elliefeeney19

f the Apple Watch has stopped responding,I suggest performing a force restart. Steps needed are found in the Apple Support article: Restart your Apple Watch - Apple Support

i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo.

If you've completed that troubleshooting and the issue is still not resolved, Contact Support.


Click here > Contact - Official Apple Support

or phone numbers 

Click here > Contact Apple for support and service - Apple Support


Apple Watch frozen for a month

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.