MX error when trying to setup custom domain

I am getting an error:


"Check your MX record

Make sure the settings that you updated on your domain registrar match the ones sent to you."


All settings are correct (GoDaddy) but I am still getting this error many hours after this has been setup.


What should I do?


Posted on Dec 14, 2022 12:20 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 17, 2022 8:39 AM

The issue was with Apple's provided MX record (for some reason it was "broken" - no matter how many times I put it in and checked and double checked, it failed).


I restarted the whole process again the next day - aborted previous attempt, deleted all records from my registrar, got a NEW record and this one worked within 2 min.

Anyone facing this problem, try the process again. It worked for me.

3 replies
Question marked as Top-ranking reply

Dec 17, 2022 8:39 AM in response to Lissy_12

The issue was with Apple's provided MX record (for some reason it was "broken" - no matter how many times I put it in and checked and double checked, it failed).


I restarted the whole process again the next day - aborted previous attempt, deleted all records from my registrar, got a NEW record and this one worked within 2 min.

Anyone facing this problem, try the process again. It worked for me.

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MX error when trying to setup custom domain

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