Hello. Today I renewed my subscription of Apple Music but all my playlists are disappeared. Can you restore it?? That music I discovered over 5 years, please:(
I was so happy to renew it but then it came as horror without my fav library
iPhone 13 Pro, iOS 15
Hi Ana1592, We appreciate you reaching out to us. We understand that you are looking to restore your Apple Music playlists.
We’d like to gather additional details that may help us be in a better position to assist you. How long was your Apple Music inactive before you renewed your subscription?
Let's check if Sync Library is already enabled on your device.
How to turn on Sync Library on your iPhone or iPad
You can use this article as reference: Use Sync Library to access your music library across your devices
If you are still unable to get your playlists back, it is likely that you'll have to recreate your playlists.
Take care!
Hello. I tried it and nothing has been restored :/
Hi Ana1592,
In this case, you'll need to create new playlists if you were unable to restore.
Kind regards.
Apple Music
