Unable to find Screenshot album

Hi,


Iam on ios 16.2(13 pro max), under Albums-> Media Type

there is no option visible for Screenshot’s.



Posted on Dec 14, 2022 10:01 PM

Reply
1 reply

Dec 17, 2022 4:18 PM in response to yethuprasad

Hello yethuprasad,


Let's use the steps below to restart your iPhone:


1. Press and hold either volume button and the side button until the power-off slider appears.
The volume button is located on the left side of the device, and the side button is located on the right

2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.


You can also find those steps in this resource: Restart your iPhone Restarting can sometimes help address odd behaviors.


If you still aren't seeing that option, does that still persist after taking a new screenshot? Take a screenshot on your iPhone


1. Press the side button and the volume up button at the same time.
Image shows arrows pointing to side and volume up buttons
2. Quickly release both buttons.
3. After you take a screenshot, a thumbnail temporarily appears in the lower-left corner of your screen. Tap the thumbnail to open it or swipe left to dismiss it.


Let us know, and we'll keep moving forward based on your results.

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Unable to find Screenshot album

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